Privacy Policy

Effective Date: July 6, 2026

This Privacy Policy explains how Lyceum collects, uses, stores, shares, and protects personal information when you visit lyceumonline.us, create an account, search for tutors, request tutoring, communicate through the platform, book lessons, apply as a tutor, or use any related Lyceum services.

By using Lyceum, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the platform.

1. Scope of This Policy

This Policy applies to information collected through the Lyceum website, user accounts, tutor profiles, student and parent features, tutor application forms, messaging tools, booking features, support forms, email communications, and related online services.

This Policy does not control the privacy practices of third-party websites, payment processors, video tools, analytics providers, or other external services that may be linked to or integrated with Lyceum.

2. Information We Collect

The information Lyceum collects depends on how you use the platform. We may collect the following categories of information:

• Account information, such as name, email address, password, role, login details, and account preferences;
• Student and parent information, such as subject needs, education level, learning goals, tutoring requests, scheduling preferences, messages, feedback, and lesson-related details;
• Tutor information, such as name, profile photo, bio, subjects taught, qualifications, experience, hourly rate, availability, location, teaching style, identity or eligibility details, and payment setup information;
• Booking and lesson information, such as lesson type, subject, date, time, duration, status, notes, attendance, cancellation details, and communication between users;
• Payment-related information, such as transaction amount, billing details, payment status, refund details, payout details, and limited payment identifiers received from payment processors;
• User content, such as profile content, documents, messages, questions, reviews, comments, lesson files, images, and materials submitted through the platform;
• Support and communication information, such as emails, contact form submissions, support requests, feedback, complaints, and responses from Lyceum; and
• Technical information, such as IP address, browser type, device type, operating system, pages viewed, referring pages, time spent, cookie identifiers, approximate location, and platform usage data.

Lyceum does not intentionally collect more personal information than is reasonably needed to provide, secure, support, and improve the platform.

3. Information Collected Automatically

When you use Lyceum, we may automatically collect technical and usage information through cookies, log files, analytics tools, device identifiers, and similar technologies. This helps us understand how users interact with the platform, improve performance, secure accounts, detect misuse, and make the learning experience easier to use.

You may be able to control cookies through your browser settings. Some platform features may not work correctly if cookies are blocked or deleted.

4. Information from Third Parties

Lyceum may receive information from third-party services when needed to operate the platform. For example, we may receive transaction confirmations from payment processors, login or profile information from authentication providers, fraud-prevention signals, analytics data, or information submitted by a parent, school, tutor, or student on behalf of a learner.

If Lyceum uses third-party verification, background check, payment, or identity services for tutors, those providers may process information under their own terms and privacy policies.

5. How We Use Information

Lyceum may use personal information to:

• create, manage, and secure user accounts;
• help students and parents search for tutors and request learning support;
• help tutors create profiles, receive inquiries, manage availability, and connect with students;
• facilitate messaging, bookings, scheduling, online lessons, payments, refunds, and payouts;
• provide customer support and respond to questions, complaints, or feedback;
• send account notices, lesson reminders, booking updates, security alerts, administrative messages, and platform communications;
• personalize and improve the user experience;
• monitor platform performance, fix bugs, improve features, and develop new services;
• detect, prevent, and investigate fraud, spam, misuse, safety issues, policy violations, and security incidents;
• verify tutor or user information where appropriate;
• comply with legal, tax, accounting, regulatory, educational, safety, and recordkeeping obligations; and
• protect the rights, safety, property, and integrity of Lyceum, users, and the public.

6. How Information Is Shared

Lyceum does not sell personal information. We may share information only as needed for legitimate platform, educational, operational, legal, safety, and support purposes, including the following:

• Between students, parents, and tutors so they can communicate, evaluate fit, schedule lessons, and complete tutoring services;
• With service providers that help us operate the platform, such as hosting providers, payment processors, communication tools, analytics providers, security tools, email services, customer support tools, and technical vendors;
• With payment processors and financial service providers to process payments, payouts, refunds, chargebacks, fraud prevention, and transaction records;
• With schools, parents, guardians, or authorized representatives when tutoring is arranged or managed through them;
• When required by law, legal process, government request, tax requirement, court order, or regulatory obligation;
• When necessary to protect safety, prevent fraud, enforce our Terms, investigate misuse, or protect the rights and property of Lyceum or others; and
• In connection with a business transfer, such as a merger, acquisition, restructuring, financing, or sale of all or part of the platform, subject to reasonable privacy protections.

Tutor profile information that tutors choose to publish may be visible to students, parents, visitors, or other users depending on platform settings. Users should avoid sharing sensitive personal information in public profile areas or messages unless it is necessary for the learning relationship.

7. Student and Children's Privacy

Lyceum is designed for educational support and may be used by students, parents, guardians, tutors, and learning organizations. If a student is under 18, a parent or legal guardian should supervise and approve the student's use of Lyceum.

If Lyceum becomes aware that it has collected personal information from a child under 13 without proper parental or school authorization where required, we will take reasonable steps to delete the information or obtain appropriate consent.

When Lyceum receives student-related information from a school, parent, guardian, tutor, or authorized representative, we use it to provide tutoring, support learning, communicate about lessons, maintain safety, comply with law, and improve the platform. We do not knowingly use student personal information for targeted advertising.

8. School-Provided Student Information

If a school, district, teacher, organization, or authorized educational representative uses Lyceum on behalf of students, that organization is responsible for obtaining any required consents and providing any notices required by applicable student privacy laws.

Lyceum will treat school-provided student information as confidential and will use it only to provide, support, secure, maintain, and improve the educational services, or as otherwise directed by the authorized school or required by law.

9. Payments and Financial Information

Payments on Lyceum may be processed by third-party payment providers. Lyceum may receive and store limited payment-related information such as transaction amount, payment status, billing name, billing contact details, invoice details, last four digits of a payment card, payout status, or other records needed for support, accounting, tax, fraud prevention, and dispute handling.

Lyceum does not require users to share full payment card numbers directly with tutors. Full payment card details are generally handled by payment processors according to their own security standards and privacy policies.

10. Cookies and Tracking Technologies

Lyceum may use cookies, pixels, tags, analytics tools, and similar technologies to remember user preferences, keep users logged in, measure website performance, understand platform usage, improve features, prevent fraud, and support marketing or communication efforts.

You can control many cookies through your browser settings. Blocking cookies may affect login, booking, messaging, payment, and other platform features.

11. Marketing Communications

Lyceum may send emails or messages about platform updates, learning resources, tutor opportunities, offers, and service improvements. You can unsubscribe from promotional emails by using the unsubscribe link in the message where available.

Even if you opt out of promotional messages, Lyceum may still send non-promotional messages such as account notices, booking updates, payment confirmations, security alerts, support replies, legal notices, and other service-related communications.

12. Data Security

Lyceum uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption where appropriate, secure hosting practices, monitoring, and internal security procedures.

No website or online service can guarantee complete security. Users are responsible for using strong passwords, protecting account credentials, logging out on shared devices, and notifying Lyceum of suspected unauthorized access.

13. Data Retention

Lyceum keeps personal information for as long as reasonably necessary to provide the platform, maintain user accounts, complete transactions, support lessons, resolve disputes, comply with legal and tax obligations, enforce agreements, prevent fraud, maintain safety, and improve services.

When information is no longer needed, Lyceum may delete, anonymize, aggregate, or securely retain it as required or permitted by law.

14. Your Privacy Choices

Depending on your location and account status, you may have the right to request access to your personal information, correction of inaccurate information, deletion of certain information, a copy of certain information, or limits on certain processing.

You may also update some account details directly through your account settings, adjust browser cookie settings, unsubscribe from promotional emails, or contact Lyceum for support. We may need to verify your identity before completing certain privacy requests.

15. California and Other U.S. Privacy Rights

Some U.S. state privacy laws provide residents with additional rights regarding personal information, such as the right to know, access, correct, delete, or opt out of certain data practices. Lyceum will respond to applicable privacy requests as required by law.

Lyceum does not sell personal information. If our data practices change in a way that requires additional notices or choices under applicable law, we will update this Policy and provide required options.

16. International Users and Data Transfers

Lyceum may process, store, or access information in the country where Lyceum, its team members, hosting providers, or service providers operate. If you use Lyceum from outside the United States, your information may be transferred to and processed in other countries with different privacy laws.

By using Lyceum, you understand that your information may be processed as described in this Policy.

17. Third-Party Links and Services

Lyceum may contain links to third-party websites or use third-party tools for payments, video lessons, analytics, communication, authentication, or support. We are not responsible for the privacy practices of third parties. Please review their privacy policies before using their services.

18. Do Not Track

Some browsers offer "Do Not Track" settings. Because there is no consistent industry standard for responding to these signals, Lyceum may not respond to Do Not Track signals at this time. You can still manage cookies through your browser settings and available platform controls.

19. Changes to This Privacy Policy

Lyceum may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. For material changes, we may provide additional notice through the website, email, account notification, or another reasonable method.

Your continued use of Lyceum after an updated Privacy Policy becomes effective means you acknowledge the updated Policy.

20. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact us:

Lyceum
Website: https://lyceumonline.us
Email: contact@lyceumonline.us